Notice of Non-Discrimination
Effective Date: October 15th, 2025
Lennova Smile complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Lennova Smile does not exclude people or treat them differently because of these characteristics.
Our Commitment
We are committed to providing all patients with equal access to quality dental and healthcare services in a respectful, safe, and inclusive environment.
We uphold the principles of dignity, fairness, and compassion in every interaction with our patients, families, and staff.
Lennova Smile Provides:
Free aids and services to people with disabilities to communicate effectively, such as:
Qualified sign language interpreters
Written information in other formats (large print, audio, accessible electronic formats, etc.)
Free language services to people whose primary language is not English, such as:
Qualified interpreters
Information written in other languages
If you need these services, please contact our office staff. We will make every reasonable effort to accommodate your needs.
Filing a Grievance
If you believe that Lennova Smile has failed to provide these services or discriminated in another way based on race, color, national origin, age, disability, or sex, you can file a grievance.
To file a grievance:
Contact the Civil Rights Coordinator at:
📍 Lennova Smile
1975 W 76th St Suite A, Hialeah, FL
📞 +1 (786) 440-4192
✉️ info@lennovasmile.com
You may file the grievance in person, by mail, or by email.
If you need help filing a grievance, a Lennova Smile staff member is available to assist you.
Filing a Civil Rights Complaint
You may also file a civil rights complaint directly with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR):
By mail:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
By phone:
1-800-368-1019 or 1-800-537-7697 (TDD)
Online:
https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf
Our Promise
Lennova Smile takes discrimination complaints seriously.
We believe that everyone deserves to feel respected, valued, and welcome when receiving care.
We continually work to ensure our services reflect our values of inclusion, empathy, and excellence.